Frequently Asked Questions

Creating an account is easy! Click the "Sign Up" button in the top navigation, fill in your username, email address, and password. You'll receive a verification email to confirm your account. Once verified, you can start exploring our content immediately.

Yes, you must be at least 18 years old to use Nuvista. When you first visit our site, you'll be asked to confirm your age. We may also request additional age verification for certain features or content.

Yes, you can update your profile information in your account settings. You can change your username, email address, and other profile details at any time. Some changes may require email verification.

Click "Forgot Password" on the login page and enter your email address. We'll send you a secure link to reset your password. Make sure to check your spam folder if you don't receive the email within a few minutes.

You can delete your account from the account settings page. This action is permanent and will remove all your data from our platform. If you have an active subscription, make sure to cancel it first to avoid future charges.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and various cryptocurrency options including Bitcoin, Ethereum, and others. All payments are processed securely through encrypted channels.

Absolutely! We use industry-standard encryption and never store your full payment details on our servers. All transactions are processed through secure, PCI-compliant payment processors.

You can cancel your subscription anytime from your account settings. Go to "Billing" and click "Cancel Subscription." Your access will continue until the end of your current billing period.

No, you won't be charged after cancellation. You'll retain access to premium features until your current billing period ends. We don't charge cancellation fees.

We offer a 7-day money-back guarantee for new subscribers. If you're not satisfied within the first week, contact our support team for a full refund. Refund requests after this period are handled on a case-by-case basis.

We offer a wide variety of adult content including videos, shorts, and images across multiple categories. Our content ranges from mainstream to niche interests, all professionally produced and curated for quality.

Currently, we only support streaming content. Downloading is not available to protect copyright and ensure fair usage. However, you can bookmark content for easy access later.

We offer multiple quality options including 480p, 720p, 1080p, and 4K. The available quality depends on your internet connection and the original content quality. Our system automatically adjusts to provide the best possible streaming experience.

Use the "Report" button on any content, or email us at support@nuvista.com with the content URL and reason for reporting. We review all reports within 24 hours and take appropriate action.

Yes! We welcome content suggestions from our users. Send your requests to content@nuvista.com, and our team will consider them for future additions to our library.

We support all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of your preferred browser with JavaScript enabled.

Buffering can be caused by slow internet connection, high server load, or browser issues. Try refreshing the page, checking your internet speed, or switching to a lower video quality setting.

Currently, we don't have a dedicated mobile app, but our website is fully optimized for mobile browsers. You can add our site to your home screen for an app-like experience.

When prompted by your browser, click "Allow" to enable notifications. You can also manage notification settings in your browser's preferences or in your account settings on our site.

Try clearing your browser cache and cookies, then attempt to log in again. If the problem persists, use the "Forgot Password" feature or contact our support team for assistance.

Yes, we don't track your browsing history or share it with third parties. We only collect necessary data for account management and service improvement, as outlined in our Privacy Policy.

Yes, you can browse our free content without creating an account. However, some features like bookmarking and personalized recommendations require an account.

We use industry-standard encryption, secure servers, and regular security audits. Your personal information is never shared with third parties without your consent, and we comply with all applicable data protection laws.

Yes, you can clear your viewing history from your account settings. This will remove all records of content you've watched, though it won't affect your bookmarks or preferences.

All content on our platform is legally produced and distributed. We comply with all applicable laws and regulations, and all performers are of legal age and have provided proper consent.

Our platform is strictly for adults 18 and over. If you're under 18, please exit immediately. We have strict age verification measures and report any suspected underage access to authorities.

We respect intellectual property rights and have a clear DMCA policy. If you believe your copyright has been infringed, please contact us at dmca@nuvista.com with the required information.

No, all content is protected by copyright and is for personal viewing only. Commercial use, redistribution, or any other unauthorized use is strictly prohibited and may result in legal action.